Terms of Service

Last updated: 4/23/2026

Acceptance of Terms

By accessing and using the services of Fatih Alkan, trading as Rigor Universe ("we," "us," "our," or "the Developer"), you accept and agree to be bound by the terms and provision of this agreement.

Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful or malicious code
  • Attempt to gain unauthorized access to our systems
  • Use the service for any fraudulent purposes

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Subscription and Payment

Our services are provided on a subscription basis. You agree to pay all fees associated with your subscription plan. All fees are non-refundable except as required by law.

Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that may harm our services or other users.

Limitation of Liability

Fatih Alkan, trading as Rigor Universe, shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Data Protection and Privacy

We comply with Amazon's Data Protection Policy (DPP) and all applicable data protection regulations including GDPR, CCPA, and other regional privacy laws. For comprehensive details on how we collect, use, store, and protect your data, please refer to our Privacy Policy.

Amazon Selling Partner API Compliance: In accordance with Amazon's Data Protection Policy requirements, customer Personally Identifiable Information (PII) obtained through Amazon Selling Partner API integrations (such as buyer names, shipping addresses, phone numbers, and email addresses) is retained for a maximum of 30 days after order delivery, except where longer retention is required by applicable law (such as tax regulations, fraud prevention, or legal disputes).

We implement industry-standard security measures including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Multi-factor authentication (MFA) for account access
  • Regular security audits and vulnerability assessments
  • Role-based access control (RBAC) with least privilege principle

Third-Party Services and Marketplace Integrations

Rigor Universe provides software integration services that connect your business with various third-party e-commerce marketplaces including:

  • Amazon (via Selling Partner API)
  • TikTok Shop (via Open API)
  • eBay (via Trading API)
  • Allegro (via REST API)
  • Ozon (via Seller API)
  • AliExpress (via Open Platform)
  • Walmart (via Marketplace API)

⚠️ Important Disclaimer

Fatih Alkan, trading as Rigor Universe, is NOT affiliated with, endorsed by, sponsored by, or officially connected to Amazon.com, Inc., TikTok Pte. Ltd. (TikTok Shop), eBay Inc., Allegro Group, Ozon Holdings PLC, Alibaba Group (AliExpress), Walmart Inc., or any other marketplace provider. We are an independent software service provider offering integration solutions.

Trademark Notice: All trademarks, service marks, trade names, logos, and brand names referenced on this website are the property of their respective owners. Use of these names, logos, and brands on our website does not imply endorsement, affiliation, or partnership.

API Usage and Compliance: Our integrations with marketplace APIs are governed by their respective terms:

Amazon Selling Partner API:

TikTok Shop Open API:

By using our services to integrate with these marketplaces, you acknowledge and agree to comply with each marketplace's respective terms of service, developer agreements, and data policies.

Acceptable Use Policy

In addition to the prohibited activities listed under "Use of Services," you specifically agree NOT to:

  • Use our services to violate any marketplace's terms of service or policies
  • Scrape, harvest, or collect customer data for unauthorized purposes
  • Share, sell, or distribute customer PII obtained through marketplace integrations
  • Use customer data for marketing purposes without explicit consent
  • Retain customer PII beyond the permitted retention periods
  • Attempt to reverse engineer or compromise marketplace API security
  • Use our services to engage in counterfeit, fraudulent, or deceptive practices
  • Violate intellectual property rights of marketplaces or third parties

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and may be reported to the relevant marketplace authorities.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top.

For material changes, we will also notify you via:

  • Email notification to your registered email address
  • In-app notification banner
  • Prominent notice on our website homepage

Your continued use of our services after changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service:

Email:legal@rigoruniverse.com

General Inquiries:info@rigoruniverse.com

Address:Fenerbahçe Mah. İğrip Sk. No: 13, Kadıköy, Istanbul 34726, Turkey

Response Time:Within 5 business days